MAIN OÜ / Refund Policy
Refund Policy
MAIN OÜ, company-wide · Last updated 17 August 2026
We never take your card details ourselves. Every paid product we sell goes through a payment provider that acts as the merchant of record, and that provider handles refunds - so who you contact depends on which product you bought.
Where to go
| Product | Sold by | Refunds handled by |
|---|---|---|
| classified paid plans | Paddle.com Market Ltd, as Merchant of Record | Paddle - see the classified refund policy |
| DashCam Pro (iOS in-app purchase) | Apple, through the App Store | Apple - Report a Problem |
classified
Paid classified plans are digital and made available immediately, so subscription fees are non-refundable and we do not prorate unused time. Cancelling stops future renewals and your plan stays active until the end of the current paid period. Billing, invoices, disputes, and any legally required refunds are handled by Paddle as Merchant of Record. The full detail is in the classified refund policy.
iOS apps
Purchases and subscriptions inside our iOS apps are sold by Apple through the App Store under the App Store Terms of Service. We cannot issue, approve, or reverse a charge - Apple handles refunds directly. Request one through Apple's Report a Problem page or by contacting Apple Support. To stop future charges, cancel the subscription in Settings → [your name] → Subscriptions on your device; deleting the app does not cancel it. See the DashCam terms of use for the full subscription terms.
Free products
Our free tiers cost nothing, so no refund can arise from them. You are never charged unless you deliberately purchase a paid plan or subscription.
Your statutory rights
Where you have a mandatory consumer right to a refund or withdrawal that cannot be excluded under applicable law - for example certain EU or UK rights - that right is unaffected by this policy. Raise it with the merchant of record named above, which is the party that took your payment. If you are unsure who that is or get no response, contact us and we will help direct your request.
Changes
We may update this policy as our products evolve; the "last updated" date above reflects the current version.